Will smart switches work if my Wi-Fi goes down?+
Yes. Our switches use Zigbee 3.0 mesh with a local hub — scenes, voice (via Alexa Echo's local mode) and manual touch all keep working without internet. Only remote-from-office control requires Wi-Fi.
Do I need to inform my apartment management?+
Not for switch swaps or curtain motors — they are inside your flat and reversible. For CCTV cameras on common walls, we recommend a courtesy intimation to your society.
What happens when I move out?+
All retrofit equipment — switches, hubs, motors, locks, cameras — is portable. We re-install at your new flat for a nominal service charge. Your old wall switches can be put back in 90 minutes.
Is there a recurring subscription fee?+
No mandatory subscription. Optional add-ons like cloud CCTV recording, advanced energy analytics or 24×7 priority support are subscription-based and clearly opt-in.
Can I add automation in phases?+
Yes — start with lights + curtains in living room and master bedroom, then add AC, locks, cameras over the next 6–12 months. The hub and app stay the same.
How does it integrate with Alexa / Google Home?+
Every device is auto-discovered into the Alexa or Google Home app within 60 seconds. We create voice-friendly room names and scenes during commissioning.
Is it safe? Can it be hacked?+
All firmware is auto-updated and the local hub is hidden behind your router NAT. We disable cloud features you don't use and segment IoT traffic onto a dedicated VLAN where the router supports it.
What about kids accidentally turning off lights with voice?+
We set up child-safe scenes and disable destructive voice commands (e.g. 'turn off everything') by default. Bedroom voice routines can be limited to specific Echo devices.
Will the lights flicker or buzz with dimming?+
Only if you mix incompatible LED drivers with dimmer switches. We test every dimmable circuit during installation and recommend dimmer-rated LED bulbs from Philips, Wipro or Crompton if needed.
Can I see a working demo before buying?+
Yes — our Hyderabad Ameerpet and Vijayawada Ashok Nagar experience centres have live apartment-style rooms with switches, curtains, AC, voice and CCTV running on the actual brands you'll receive.
How long does a 3 BHK install really take?+
From the moment we walk in: 1–2 working days for the physical work, half a day for app onboarding and scene tuning. We schedule mostly on weekends to suit working couples.
What if a switch fails after installation?+
All switches carry 24-month manufacturer warranty. We replace defective units free of cost during warranty, usually within 48 hours in Hyderabad and Vijayawada.
Do I need a new Wi-Fi router?+
If your current router covers all rooms with 50+ Mbps speed, no. If we detect dead spots, we recommend a mesh upgrade (TP-Link Deco, Asus ZenWiFi) — most 3 BHK apartments are fully covered by a 2-node mesh.
Can my parents or maid still use the switches normally?+
Yes. Every smart switch has a manual touch zone exactly where the old rocker switch was. Family members and household staff can use it without any app.
What's the difference between Wi-Fi switches and Zigbee?+
Wi-Fi switches connect directly to your router (each one). Zigbee switches use a tiny mesh that's faster, more battery-efficient and doesn't congest your Wi-Fi. For 15+ switches we strongly prefer Zigbee or Matter.
Does it work with my BSNL / JIO / ACT fibre?+
Yes — any standard Indian ISP works. We've installed on BSNL, ACT, Airtel Xstream, Jio Fiber, Excitel and others without issue.
Can I control devices from outside India?+
Yes. Once configured, the app works globally over 4G/5G or Wi-Fi. Useful for checking on parents, controlling the AC before you fly home or arming the alarm while travelling.
Will it increase my electricity bill?+
No — smart switches consume <0.5 W standby per circuit and typically save 8–15% via schedules, geyser timing and AC optimisation.
What about voltage fluctuations and surges?+
We recommend a whole-home surge protector at your DB if not already installed (₹3,500 – ₹7,000). Smart switches are themselves surge-rated, but layered protection is best practice in Indian apartments.
Do you offer AMC for apartments?+
Yes — ₹4,500 / ₹7,500 / ₹12,000 per year tiers covering remote support, on-site visits, firmware updates and scene retuning. The first 12 months are included with every package.
